the costs of poor communication within a company is immeasurable. Policies, ideas, requirements, roles, etc must be clearly communicated inorder for a business to function effectively and efficiently. consider the hundreds of thousands of dollars involved in a major equipment purchase or a software development project-if the needs are mis-communicated, the money could be wasted. the software doesn’t do what it was supposed to, or the machinery is wrong.
as far as goodwill, everyone works better and is happier and more productive when they know what is expected of them and their role and value to the organization. failure to communicate those things hurts productivity, morale and performance. and ultimately a compnay’s profits and success.
March 31st, 2010 at 9:53 pm
the costs of poor communication within a company is immeasurable. Policies, ideas, requirements, roles, etc must be clearly communicated inorder for a business to function effectively and efficiently. consider the hundreds of thousands of dollars involved in a major equipment purchase or a software development project-if the needs are mis-communicated, the money could be wasted. the software doesn’t do what it was supposed to, or the machinery is wrong.
as far as goodwill, everyone works better and is happier and more productive when they know what is expected of them and their role and value to the organization. failure to communicate those things hurts productivity, morale and performance. and ultimately a compnay’s profits and success.
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